HospitalAccess provides simple, practical BSL video training and Deaf awareness support for hospitals, outpatient teams, and patient-facing staff across the UK.
Start with a free demo, then explore a pilot for selected sites, teams, or locations.
A practical solution for hospitals and healthcare providers that want to improve accessibility without having to build a full training programme internally.
Short, easy-to-follow videos covering useful hospital phrases, greetings, appointments, directions, and common patient interactions.
Clear staff training content to build understanding of communication barriers and improve confidence when supporting Deaf patients.
Optional signage, QR codes, and simple communication prompts to support more accessible hospital environments.
Support with launch planning, internal messaging, and rollout across selected departments or wider hospital teams.
Designed for busy hospital teams, with short modules that fit naturally into onboarding and refresher training.
Show patients and staff that your hospital is taking visible, practical action on accessibility and inclusion.
For organisations wanting a more tailored rollout, HospitalAccess can also support custom BSL avatar content for patient guidance, accessibility messaging, onboarding, and internal training.
For many Deaf patients, hospital visits can still involve repetition, misunderstanding, missed information, or unnecessary stress. HospitalAccess helps teams respond with clearer, more confident communication in a practical, manageable way.
Pricing is designed as a starting point and can be tailored based on site numbers, content scope, rollout support, and any branded add-ons required.
A simple first step to explore how HospitalAccess could work for your business.
A practical way to test HospitalAccess in selected sites before a wider rollout.
For businesses ready to embed HospitalAccess into staff onboarding, accessibility training, and customer experience support.
The British Sign Language Act 2022 gave legal recognition to BSL as a language in England, Wales, and Scotland. While the Act itself does not create a direct new duty for every organisation, it has strengthened the national focus on making communication more accessible for Deaf people and supports wider expectations around inclusion, dignity, and equal access.
HospitalAccess is designed to help teams move from good intentions to practical action, making accessibility easier to understand, easier to deliver, and easier to embed across customer-facing environments.
The BSL Act is an important step in recognition and visibility for BSL users. For businesses, accessible communication should also be viewed through the wider responsibilities of customer care, inclusion, and equality law. HospitalAccess supports organisations that want to take a practical and positive approach.
This short demo gives an example of the kind of training content HospitalAccess can provide for hospital teams. Content can also be tailored for organisations wanting a more customised rollout.
This is a sample of HospitalAccess training content. Packages can be tailored to your team, your locations, and your customer environment.
Request pilotHospitalAccess helps organisations improve accessibility in a practical and manageable way, without placing heavy training demands on already busy teams.
Whether you want the demo link, a pilot proposal, or a conversation about using HospitalAccess in staff onboarding, we can tailor the offer to fit your organisation.
Email: access@signwavehub.co.uk
WhatsApp: 07563 018188 (message only)
HospitalAccess is delivered by SignWave Hub, a Deaf-led accessibility service. Please contact us by email or WhatsApp message. An online video call can also be arranged if preferred.
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